Refund policy

Return & Refund Policy

 

Digital Downloads

Digital poster files are not delivered instantly. After you place your order, we will send your digital file to you by email once your order has been received and processed. Digital downloads are excluded from our return policy and are non-refundable and non-exchangeable once sent, as the product is delivered in full. If you experience a technical issue receiving or opening your file, contact us at info@deltaposters.com within 7 days of purchase and we will resolve it or issue a refund.

 

Printed Posters

Each printed poster is produced to order specifically for you once your order is placed. We offer a 60-day return policy on printed posters, starting from the date of delivery. Digital downloads are not covered by this policy (see above).

 

We will always replace or refund a printed order that arrives damaged, defective, or misprinted. Please email us at info@deltaposters.com within 60 days of delivery with your order number and a photo of the issue, and we will arrange a free reprint or a full refund.

 

Lost or Delayed Orders

If your printed order does not arrive within the estimated delivery window, contact us and we will track the shipment and send a replacement or refund if it is confirmed lost.

 

How to Request a Refund or Replacement

Email info@deltaposters.com with your order number, the issue, and (for printed items) a photo of the product received. We aim to respond within 1-2 business days.

 

Contact Us

If you have any questions about this policy, please contact us at info@deltaposters.com.